Resetting your password
What to do when you can't sign in and need a new password.
Updated August 9, 2026
If you can’t remember your password, you can set a new one yourself — no need to contact support.
Request a reset link
- On the sign-in page, select Forgot password?.
- Enter the email address of your Vocally account.
- Select Send reset link.
You will always see the same confirmation screen, whether or not the address is registered. That is deliberate: it stops anyone from using the form to find out which emails have accounts.
Set your new password
Open the email we sent and follow the link. It takes you to a page where you choose a new password (at least 6 characters) and confirm it. Once it’s saved you can sign in with the new password right away.
If the email doesn’t arrive
- Check your spam or promotions folder.
- Make sure you typed the exact address you signed up with — a typo means the email goes nowhere.
- If you created your account with Continue with Google, there is no Vocally password to reset. Sign in with Google instead.
- Reset links are single-use and expire. If yours no longer works, request a new one from the same screen.
Still stuck? Write to support@vocallyglobal.com and we’ll help you get back in.